Frequently Asked Questions
Here you will find answers to all your questions regarding our products, personalization, and orders. If you can't find what you're looking for, you can always contact us – we'll be happy to help!
We usually prepare personalized orders within 10 business days. After that, shipping usually takes 2-3 days, depending on the chosen method. Non-personalized products are usually ready faster.
Yes! If you need your product faster than the standard 10 business days, please contact us at hello@haymontstudio.com . With our express turnaround, we expedite production of your order. This service incurs an additional fee.
No. For personalized products, the preparation time is usually 5-10 business days. The standard delivery time of 2-3 days applies after production is complete.
No, a receipt is not included, so if you're sending the gift directly to the recipient, they won't see the cost. However, you will receive an order confirmation email, so please make sure you entered the correct email address.
Please contact us by email: hello@haymontstudio.com . We will do everything we can to make the product available to you as soon as possible.
Write to us at hello@haymontstudio.com . We'd be happy to discuss details and help with larger or wholesale orders.
If you have a specific vision or an idea that goes beyond the standard options, please contact us at hello@haymontstudio.com . We'd be happy to help you bring your idea to life.